Return Shipments

Reflection time / return orders

It may happen that you want to return an order. Perhaps because you do not like the product or maybe there is another reason why you want to cancel the order. Whatever the reason, you have the right to cancel your order up to 14 days after receiving it, without giving us any reason.

If you want to return a product, please send an email to contact@tuttocalabrese.nl (mentioning return shipment), and let us know which product or products you wish to send back. You can use our model withdrawal form for this. For return shipments from within the Netherlands we will then send you a return label that you can print and paste on the packaging, after which you can deliver the package to a PostNL desk. For any return shipments from other countries, always contact us at our email address contact@tuttocalabrese.nl.

After cancellation, you have another 14 days to return your product. You will then be refunded the full order amount including shipping costs within 14 days after the return notification. Return costs from your home address to the webshop are at your own expense however. These costs are approximately €6.95 per package (transport within the Netherlands and weight dependant). For exact rates consult the website of your carrier.

If you use your right of cancellation, the product must be returned to us with all accessories and – if reasonably possible – in the original condition and packaging. If the product is damaged or the packaging is damaged more than necessary to assess the product, we will pass on this depreciation of the product to your account. So please treat the product with care and make sure that it is well packaged during a return.

Exception for products with limited shelf life

Many products, which you can purchase in our webshop, only have a limited shelf life and can therefore not be returned. The right of withdrawal is therefore not applicable for these products and the sale is final after successful payment.

 

Return Shipments

Reflection time / return orders

It may happen that you want to return an order. Perhaps because you do not like the product or maybe there is another reason why you want to cancel the order. Whatever the reason, you have the right to cancel your order up to 14 days after receiving it, without giving us any reason.

If you want to return a product, please send an email to contact@tuttocalabrese.nl (mentioning return shipment), and let us know which product or products you wish to send back. You can use our model withdrawal form for this. For return shipments from within the Netherlands we will then send you a return label that you can print and paste on the packaging, after which you can deliver the package to a PostNL desk. For any return shipments from other countries, always contact us at our email address contact@tuttocalabrese.nl.

After cancellation, you have another 14 days to return your product. You will then be credited with the full amount of the order, including shipping costs. Return costs from your home address to the webshop are at your own expense however. These costs are approximately €6.95 per package (transport within the Netherlands and weight dependant). For exact rates consult the website of your carrier.

If you use your right of cancellation, the product must be returned to us with all accessories and – if reasonably possible – in the original condition and packaging. If the product is damaged or the packaging is damaged more than necessary to assess the product, we will pass on this depreciation of the product to your account. So please treat the product with care and make sure that it is well packaged during a return.

Exception for products with limited shelf life

Many products, which you can purchase in our webshop, only have a limited shelf life and can therefore not be returned. The right of withdrawal is therefore not applicable for these products and the sale is final after successful payment.

 

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